Microsoft Mac Office 365
You might see this error when you try to activate Office for Mac:
The system requires that you sign on to a valid account. The error code is: 0xD000000C
Unlock the full Microsoft Office experience with a qualifying Office 365 subscription for your phone, tablet, PC, and Mac. Office 365 annual subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. Sep 23, 2018 On the Office home page, do the following depending on your version of Office. If you signed in with a Microsoft account, from the Office home page select Install Office Install. (Office 365 subscribers should select Install again). This begins the download of Office. Follow the prompts on your screen to complete the install.
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Troubleshoot error code 0xD000000C on Office for Mac
Make sure the internet is working on the Mac you're trying to install on. You can do this by opening your internet browser and going to www.microsoft.com. If the page loads, your internet connection is working.
Quit out of all Office apps.
Download and run the License removal tool to remove all the Office keychain entries.
Start any Office app again and follow the activation prompts.
- Create your best work with Office 365, and get 1 TB of OneDrive cloud storage for your photos and files. The Office experience you know and love, built for your Mac, PC, iOS and Android devices.
- Jul 09, 2015 Today, we are taking a big step forward for Mac users—Office 2016 for Mac is now available in 139 countries and 16 languages. Based on feedback from the great Mac Office community, we’ve made major updates to each of the apps, and we couldn’t be more pleased to deliver it first to our Office 365 customers.
- To use Office for Mac 2016, you must have: Mac OS X 10.10 or later. One of the following subscriptions: Office 365 Enterprise E3. Office 365 Business. Office 365 Business Premium. Office 365 ProPlus. Office 365 ProPlus for Students. Office 365 ProPlus for Faculty. Office 365 Midsize Business. Office 365 Small Business Premium.
Are you using a network account?
If you've signed in to your Mac using a Network account such as Open directory accounts, this error may occur because Office for Mac can't write your credentials into the keychain as it is 'read-only.'
If you are signed in with a network account, sign out and sign back in with your local user account. Try activation again.
If you don't have a local user account, you must create one:
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From the Apple menu, select System Preferences > Users & Groups.
Select Click the lock to make changes, and type your password. Select Unlock.
Select +, and then fill in the new account information, and then select Create User.
Log into your local user account and activate again.
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If you're still having issues with activating Office for Mac, please contact Microsoft support.